Could You Have Been
Missold A Business
Energy Contract?
Your Business May Be Owed Money Due To Missold
Energy Contracts Arranged For You Through A Broker!
0161 2555 252


Find out if you were missold business energy
How Do I Know If I Was Missold A Business Energy Contract?
A Business Energy Contract is missold when a broker gets hidden commission off a deal arranged on your behalf with a supplier.
A good percentage of UK Businesses use an energy broker to secure their energy contracts. If you have used an energy broker, there is a likelihood that you are also paying some amounts towards the broker’s commission.
If this commission was undeclared or not fully declared, you may be entitled to compensation. Legally speaking, Energy brokers are expected to fully disclose any commissions arrangement.
What Do I Need To Start A Claim?
01
A Copy Of Your Energy Contract
A Copy Of The Energy Contract You Signed
02
Three Months Bills
A copy of your three latest bills.
03
Letter of Authority (LOA)
Between yourself and the broker.
HOW THE MISSELLING HAPPENS
Example Claim
ELECTRICITY CONTRACT MISSELLING EXAMPLE
- Business Energy (Electricity) contract length of 3 years at an annual consumption of 500,000 at a rate of 10p/kWh.
- Energy broker commission of 1p/kWh over the contract period resulting into total broker commission of £15,000
MISSOLD ENERGY (ELECTRICITY) CLAIMABLE: £15,000
GAS CONTRACT MISSELLING EXAMPLE
- Business Energy (Gas) contract length of 3 years at an annual consumption of 500,000 at a rate of 10p/kWh.
- Energy broker commission of 2p/kWh over the contract period resulting into total broker commission of £30,000
MISSOLD ENERGY (GAS) CLAIMABLE: £30,000
Why You May Be Eligible
If You’ve Used An Energy Broker And You Feel Any Of The Following May Have Happened To You, Then You Could Be Entitled To Compensation.
I was not informed that the broker will make money from my contracts or I was aware but not how much or what percentage.
Thinking About It Now, I feel like the broker coerced me into a long-term contract.
The Broker Had Told Me That He Was Offering Me The “Best Price On The Market”
I was told it was a free service and that their commission is paid by the energy supplier.
Business Energy Claims Frequently Asked Questions (FAQs)
We work on a no-win no-fee basis. This essentially means that you don’t pay anything until we are able to successfully process your claim. On the successful completion of a claim, our fees would be a percentage of the amount claimed back. This would be stipulated clearly on your agreement with us.
The timeline to successfully complete a business energy claim varies greatly. From our experience it could be a few weeks or could take a few months to conclude. It usually depends on many factors and each claim is unique. We keep you updated along the way though!
Quite simple really. All you need to do is to provide us with the contract details of the energy deal arranged for you by the broker, and for you to sign a letter of authority that permits us to interact with the supplier and broker on your behalf. We proceed with the claim once we can confirm that you have a case , keeping you in the loop as necessary as possible – with little or no disturbance to you!
You could try but it’s unlikely you would get much information out of your supplier as most of them have close relationships and arrangements with the brokers – with questions about commissions often deflected to the broker.
No. We are not energy brokers and do not offer or broker energy contracts. We simply help businesses claim back missold business energy – gas and electric.
